Shipping and Delivery Policy

Effective Date: [26/2/2025]

Thank you for shopping at BOST – BonnStylish. This Shipping and Delivery Policy outlines how we handle the shipping and delivery of your orders. Please read the following details carefully to understand our shipping processes, fees, and estimated delivery times.

1. Shipping Areas

We currently offer shipping across India. We aim to provide fast and reliable delivery to all locations. However, some remote or difficult-to-reach areas may experience extended delivery times. If we are unable to ship to your location, we will notify you promptly and offer alternative solutions.

2. Order Processing Time

• Processing Time: After you place an order, it will be processed and shipped within 5-7 business days (Monday to Friday, excluding holidays).
• Order Confirmation: Once your order is confirmed, we will send an order confirmation email. You will also receive tracking information once the order is shipped.

Please note that during peak seasons (such as festivals or sales events), processing times may be longer due to high order volumes.

3. Shipping Costs

Shipping costs are calculated based on your location, the weight of your order, and the shipping method chosen at checkout.

4. Estimated Delivery Times

The estimated delivery time depends on your location and the shipping method chosen. Delivery times are approximate and not guaranteed, as they may be affected by factors beyond our control (e.g., weather conditions, postal delays, etc.).

• Metro Cities (e.g., Mumbai, Delhi, Bengaluru, Chennai, etc.): 5-7 business days.
• Non-Metro Cities:7-9 business days.
• Remote Areas: 10-15 business days.

Once your order has been shipped, we will provide you with a tracking number so you can monitor the progress of your shipment.

5. Tracking Your Order

After your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can track the status of your order using the tracking link provided.

If you have any questions about the status of your order, please feel free to contact our customer support team at [email protected] 

6. Delays and Shipping Issues

We strive to ensure timely delivery of all orders, but there may be unforeseen delays due to weather, courier issues, or other circumstances. If there are any significant delays in your order, we will notify you as soon as possible.

If you experience any issues with your shipment, such as the item being damaged, lost, or not received, please contact us immediately. We will work with the carrier to resolve the issue and ensure your satisfaction.

7. Shipping Address Accuracy

It is important that you provide an accurate and complete shipping address when placing your order. We are not responsible for delayed or undelivered packages due to incorrect or incomplete address details. Please double-check your address before finalizing the order.

If you notice an error in your shipping address after placing an order, please contact us immediately so we can update it before shipping.

8. Packaging

We take extra care to ensure that your T-shirts are packaged securely to avoid any damage during transit. All items will be packed in eco-friendly packaging wherever possible. Please inspect your package as soon as it arrives and report any damage to our customer service team.

9. Customs Duties and Taxes (for International Orders, if applicable)

Currently, we ship only within India. If in the future we decide to expand internationally, please be aware that international orders may be subject to customs duties and taxes based on the destination country’s regulations. These charges are the responsibility of the customer and will be collected by the shipping carrier upon delivery.

10. Returns and Exchanges Related to Delivery

If you experience any issues with your delivery, such as receiving the wrong product, defective items, or damaged goods, please refer to our Return and Refund Policy. We will gladly assist you in resolving the issue as quickly as possible.

11. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, or if you need assistance with your order, please contact us at:

Email: [email protected]

Whats App – 9220883644

 

BOST – BONSTYLISH

Ward No. 10, HN.16,

VPO. Maranda , Tehsil Palampur , 

District Kangra  ,Himachal Pradesh, India

176102